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Get NHS advice about COVID-19, including symptoms, testing, vaccination and staying at home.
Changes to testing
Find out about the symptoms of COVID-19 and what to do if you or your child has them.
Find out if you should get a test for COVID-19, who can get free NHS tests, how to get tested, and what your test result means
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass for travelling abroad and for certain venues and events in England.
What to do if you have or might have COVID-19
Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19.
Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
How to avoid catching and spreading COVID-19
Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Please do not call the practice with general queries about the Covid-19 vaccination.
The booster vaccination programme is now aiming to offer appointments to all adults aged 18 and over by 31 December 2021. Local vaccination teams are working to rapidly increase the availability of appointments.
The national booking system has opened for over 30s and will open for 18-29-year-olds on Wednesday, 15 December. Some local vaccination services will also contact patients directly.
The time between your second dose and a booster must be at least three months.
You can book using the national booking service by calling 119 or at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/
The national booking service will only show clinics that have appointments available when you visit the site/call 119; but clinics regularly add more dates.
For a full list of all vaccination sites in Kent and Medway, visit https://www.kentandmedwayccg.nhs.uk/your-health/coronavirus/covid19vaccine
Patients on long-term medication should use the repeat slip attached to their previous prescription to re-order. These can either be posted to us with a stamped addressed envelope or dropped into our prescription box on the wall to the left of our entranceway, at Folkestone Road.
Alternatively you can now order online by following the link at the top of this page and completing a simple registration.
Some local chemists will offer a collection service, please check with your local one to see if they provide this service.
If pharmacy of your choice is not in drop down list please advise us.
Please note, in the interests of safety, requests for repeat prescriptions are not taken over the telephone.
At our Shepherdswell surgery we are able to dispense medicines to patients living more than a mile from their nearest chemist. Please check at the dispensary to see if you are eligible to use this service.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 48-72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48-72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.