Noticeboard

SHEPHERDSWELL SURGERY OPENING HOURS W/C 30th AUGUST 2021

Monday Closed – B/H

Tuesday 08:30 – 13:00 (normal hours)

Wednesday  08:30 – 18:00 (normal hours)

Thursday  CLOSED

Friday  08:30 – 16:00

Closed for lunch 13:00 – 14:00

NORMAL OPENING HOURS WILL RESUME W/C 6TH SEPTEMBER

 

PLEASE ACCEPT OUR SINCERE APOLOGIES FOR ANY INCONVENIENCE CAUSED, BUT THIS IS DUE TO  STAFF SHORTAGES & LACK OF LOCUMS.

 

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Mask wearing after 19th July 2021COVID-19 Vaccinations

The vaccination programme for our patients is now being managed via the National Booking Service (NBS) and can no longer be booked by practice staff.

Patients must either call 119 or use the following link:

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/  


Repeat Medication Requests

Please note that from 1 March 2021 we will no longer be taking
repeat prescriptions requests over the telephone.

If you need to order any repeat medication, please either sign up to Patient Access (you
will need to request the security codes from us) or put your paper request
into our letterbox outside the building.


IMPORTANT INFORMATION
TO ALL OUR PATIENTS

***

DUE TO THE PANDEMIC, FOR THE SAFETY OF PATIENTS AND STAFF WE HAVE DECIDED TO MAINTAIN OUR SYSTEM FOR MANAGING FOOTFALL INTO BOTH OUR PRACTICES. PATIENTS WHO HAVE BEEN ASKED TO ATTEND THE SURGERY ARE REQUIRED TO RING THE DOORBELL AND WAIT TO BE ATTENDED BY A MEMBER OF STAFF.

 

WE ARE CURRENTLY OPERATING A TELEPHONE TRIAGE SYSTEM, WHEREBY A GP OR SPECIALIST NURSE WILL CALL YOU FIRST AND THEN BOOK A FACE-TO-FACE APPOINTMENT FOR YOU, SHOULD ONE BE NECESSARY.

***

Do not come to the surgery unless you have a pre-booked appointment.

If you or a member of your family has a cold or flu like symptoms, a
persistent cough or high temperature, please self-isolate for 10 days.
If you are not better after 7 days or feel you are getting worse, call
111 who will provide you with further care. 

NHS 111 will be experiencing very high call volumes.
For advice information please follow the link:
https://www.nhs.uk/conditions/coronavirus-covid-19/

For patients concerned that they may have coronavirus or may have
come into contact with someone who has, the NHS 111 online service
has created coronavirus pages that tell patients what they should
do based on their particular circumstances. These can be accessed at:
https://111.nhs.uk/service/covid-19


Asymptomatic Covid Tests Now Available in Kent

Please see the COVID-19 page for further information.



Privacy Notice - National COVID-19 and Flu Vaccination Programmes

Please see the COVID-19 page for further information.


Collection of Sick Notes / Blood Forms etc

Please note that collection of any documentation from the surgery needs to be
between 2pm and 5pm Monday-Friday. 


The White Cliffs Medical Centre is committed to providing the highest possible quality of patient care. Our aim is to provide consistent and convenient access to a well-trained, well-motivated primary healthcare team. Our preference is to use a holistic approach to patient care and involve team working wherever this is acceptable and likely to improve outcomes.

We hope to use our website as a way of presenting our patients with an up-to-date resource for all information relating to our Practice. We will keep it current with any news, developments and details that are relevant to the practice and our patients. 

As well as a source of information about our Practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

SHEPHERDSWELL BRANCH

White Cliffs Medical Centre would like to reassure our Shepherdswell patients that the practice is not closing. Whilst we continue to manage access to the building in a Covid secure way, for the safety of patients and staff, the branch surgery is still providing a service for its patients.

The owners of the site have begun building on an adjacent site, but this has nothing to do with the practice and does not impact on the practice being able to operate as normal.


Extension of GP Access locally

(Site updated 27/08/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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