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Practice Management

Rosetta Tagg - Practice Manager

 As Practice Manager, I am responsible for looking after the day to day management of the Practice. I am always pleased to discuss any problems, deal with enquiries and receive suggestions for improving the services offered by the Practice.

  

Miss Tania Connor (Assistant PM) (f)

Administration

Folkestone Road Surgery

Sue Walker

Lorraine Waterfield

Martine Hammond

Claire White

Rachel Stephens

 

Shepherdswell Surgery

Maddie Homewood

Mrs Lorraine Waterfield (Senior Administrator) (f)
Miss Claire White (Ultrasound Coordinator) (f)
Ms Alison Mott (Administrator) (f)
Mr Jack Hayward (Apprentice Administrator) (m)
Miss Kira King (Apprentice Administrator) (f)

Reception

Mrs Sue Walker (Head Receceptionist) (f)

Receptionists provide an important link for patients within the practice and are your initial point of contact. They can provide basic information on services and results, and direct you to the right person depending on your needs. Receptionists make most of the patient appointments. They can also assist with some prescription enquiries, but please be aware that this does not remove the input of the GP's who actually hold responsibility for the issuing and signing of prescriptions.

 Meet our friendly Practice Team

Mrs Martine Hammond (Receptionist) (f)
Ms Sue McHugh (Receptionist) (f)

Secretaries

Miss Ashleigh Guy (Secretary) (f)
 
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