This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Practice Management

Rosetta Tagg - Practice Manager

 As Practice Manager, I am responsible for looking after the day to day management of the Practice. I am always pleased to discuss any problems, deal with enquiries and receive suggestions for improving the services offered by the Practice.


Miss Tania Connor (Assistant PM) (f)


Administrators @ Folkestone Road

Lorraine Waterfield - Senior Administrator

Claire White - Ultrasound Administrator

Ashleigh Guy - Secretary

Nicola Hankova - Administrator

Jack Hayward - Admin Apprentice

Kira King - Admin Apprentice




Receptionists provide an important link for patients within the practice and are your initial point of contact. They can provide basic information on services and results, and direct you to the right person depending on your needs. Receptionists make most of the patient appointments. They can also assist with some prescription enquiries, but please be aware that this does not remove the input of the GP's who actually hold responsibility for the issuing and signing of prescriptions.

@ Folkestone Road

Sue Walker - Senior Receptionist

Martine Hammond - Receptionist

Nicola Hankova - Receptionist

@ Shepherdswell

Sue McHugh - Receptionist

Elaine Hawkes - Dispenser / Receptionist

Mandy Punnett - Dispenser / Receptionist


Ashleigh Guy


Carly Howland - Lead Dispenser

Elaine Hawkes - Dispenser

Mandy Punnett - Dispenser

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website