The White Cliffs Medical CentreTel: 01304 201 705
Shepherdswell SurgeryTel: 01304 830846
Patients on long-term medication should use the repeat slip attached to their previous prescription to re-order. These can either be handed in to reception or posted to us with a stamped addressed envelope.
Alternatively you can now order online by following the link at the top of this page and completing a simple registration.
Some local chemists will offer a collection service, please check with your local one to see if they provide this service.
If pharmacy of your choice is not in drop down list please advise us.
Please note, in the interests of safety, requests for repeat prescriptions are not normally taken over the telephone.
At our Shepherdswell surgery we are able to dispense medicines to patients living more than a mile from their nearest chemist. Please check at the dispensary to see if you are eligible to use this service.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow 48-72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48-72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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