CUT YOUR WAITING TIME...

NEW NURSE LED WALK-IN SERVICE AVAILABLE EARLY AUGUST

OUR SPECIALIST PRACTICE NURSE HAILIE WILL SOON BE AVAILABLE TO SEE YOU. HAILIE CAN PRESCRIBE, REFER AND SEE YOU FOR ANY OF THE MINOR AILMENTS LISTED BELOW.

• SUSPECTED CHEST INFECTION
• SUSPECTED URINE INFECTION
• SUSPECTED HAY FEVER
• CONSTIPATED
• PILES
• WOUND INFECTION
• EAR/NOSE/THROAT PROBLEMS (eg Tonsilitus/sinusitis)
• EXACERBATION OF ASTHMA OR COPD
• ADVICE AND REFERRALS TO SOCIAL SERVICES AND HELP WITH SOCIAL CARE
• SKIN/NAIL PROBLEM
• COLD/FLU SYMPTOMS
• VIARL INFECTIONS

OPEN TO ADULTS AND CHILDREN AGED 5 YEARS AND OVER.

Walk-in morning clinics are for clinical emergencies only and should not be used for letters requesting a GP signature

In addition to GP consultations the practice adheres to the General Medical Services Contract for the provision of healthcare services:

Chronic Disease management

• Asthma
• COPD
• Coronary heart disease
• Diabetes

Additional Services

• Blood presure checks
• Ultrasound scan service
• Physiotherapy
• Blood and urine screening
• Breast awareness
• Cervical smears
• Coils and Implants
• Contraceptive services
• Counselling
• ECG's
• Maternity services
• Minor surgery and joint injections
• Vaccinations and immunisations including travel
• Weight management advice

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

Non NHS services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Employment Vaccination. 
• Yellow fever vaccination.
• Paternity DNA Testing.
• Private Physiotherapy
• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms   
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates
• Private GP consultations (for patients not registered with the practice)

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability. 

Ultrasound Service

White Cliffs AQP services is founded on contemporary mobile ultrasound technology held in the community setting, either a GP practice or health centre. These are specifically chosen to improve the patient experience such as; waiting time, good transport links, parking and local access.

We are CQC accredited and AQP certified.

Our clinics are led by qualified Medical Sonographers all trained in the UK with post graduate level in Medical Ultrasound.

Our Sonographers work with consultant radiologist overview to ensure high levels of clinical governance and care.

The following scans are available:

1) MSK (Musculoskeletal) - this service is for people with bone, ligaments, muscle or joints problems, this includes shoulder, elbow, wrists, hands, knee, ankle, foot and other more complex conditions such as rheumatoid and osteoarthritis, lumps and bumps.

2) Abdomen - this service is for people with liver, gallbladder, kidneys, pancreas, spleen and urinary bladder problems

3) Pelvis -  this service include trans-abdominal and trans-vaginal scan

4) Testes

5) Groin / Hernia

6) DVT

Our service excludes:

- children

- breast scan

- known cancer sites

All report are sent back within 2 to 3 working days 

100% of patient are given feedback forms at their appointment, feedback is analysed by our quality team on a regular basis